Privacy Policy

This Privacy Policy explains how Quick Win, operating the online casino available at quickwin-bet.ca and referenced on the review resource Quick Win, collects, uses, discloses, and protects your personal information. It applies to players, account holders, and website visitors who interact with quickwin-bet.ca and, where applicable, with Quick Win (for example, through cookies and contact forms).

We are committed to complying with applicable Canadian privacy laws (including the Personal Information Protection and Electronic Documents Act - PIPEDA - and substantially similar provincial laws), as well as other data protection laws that may apply to you, such as the EU/UK GDPR and Mexican data protection regulations. Please read this Policy carefully before using our services.

Effective date: 1 January 2026

Who We Are

The Quick Win online casino available at quickwin-bet.ca (as reviewed on Quick Win) is operated by:

Legal entity: Rabidi N.V.
Legal form: N.V. (Naamloze Vennootschap), a limited liability company under the laws of Curaçao
Registration number: 151791
Registered & legal address: Scharlooweg 39, Willemstad, Curaçao

Rabidi N.V. is licensed to offer online gambling under Curaçao license number 8048/JAZ2020-001, issued by Antillephone N.V.. The quickwin-bet.ca site targets players in various markets, including Canada (in a so-called "grey market" context) and is not licensed by iGaming Ontario (iGO) for Ontario residents.

For privacy matters, Rabidi N.V. is the primary data controller for personal data collected through quickwin-bet.ca and related marketing and review channels such as Quick Win.

Data Protection Officer / Privacy Contact

Postal address: Data Protection Officer, Rabidi N.V., Scharlooweg 39, Willemstad, Curaçao
Email (privacy inquiries): [email protected]

For complaints related to gambling licensing matters, you may also contact:

Regulator complaints (Antillephone N.V.): [email protected]
Independent complaints platform (AskGamblers): [email protected]

What Personal Data We Collect

We collect only the personal information that is reasonably necessary for the purposes described in this Policy. Depending on how you interact with quickwin-bet.ca and Quick Win, we may collect the following categories of data:

Identification and contact data: full name, date of birth, residential address, email address, phone number, username, and other details required for registration, verification (KYC), and communication.
Verification and regulatory data: copies of ID documents (passport, ID card, driver's licence), proof of address, payment ownership proofs, source-of-funds documentation, and information required under anti-money-laundering (AML) and know-your-customer (KYC) rules.
Account and transactional data: account ID, account settings and preferences, bonuses and loyalty information, deposits, withdrawals, currency, payment methods used, transactional identifiers, and chargeback records.
Behavioural and usage data: betting and gaming history, session logs, wins and losses, time spent on games, clickstream data, navigation paths, in-game events, interaction with promotions, and communications with customer support.
Technical data: IP address, device identifiers, browser type and version, operating system, language settings, referral URLs, approximate geolocation (country, region), and log files generated by our servers and security systems.
Payment data: limited payment information necessary to process transactions (e.g., masked card numbers, payment instrument type, payment provider identifiers); full payment details are generally processed by secure third-party payment providers.
Marketing and preference data: your consent and preferences for receiving promotions, newsletters, and notifications; records of your response to marketing communications and participation in surveys or contests.
Cookies and similar technologies: unique identifiers stored via cookies, pixels, tags, SDKs, and other tracking technologies for functional operation, analytics, security, and marketing (see the "Cookies & Tracking Technologies" section below).
Complaints and dispute data: information submitted when you lodge a complaint directly with us or via third parties (including Antillephone N.V. or AskGamblers), and related correspondence and evidence.

Legal Basis for Processing

We process your personal data in line with applicable Canadian laws (including PIPEDA), and, where relevant, with the EU/UK GDPR and Mexican data protection regulations. Our main legal grounds are:

Consent

When used: for non-essential cookies, certain types of marketing communications (e.g., email/SMS promotions), and where law requires explicit consent (for example, some types of profiling or cross-border transfers in specific jurisdictions).
What it means: you provide a clear, informed indication (such as ticking a box or updating your account settings) that you agree to specified processing. You may withdraw your consent at any time, without affecting processing that took place before withdrawal.

Contractual necessity

When used: to create and manage your player account, provide access to games, process deposits and withdrawals, verify eligibility, apply bonuses, provide customer support, and perform other actions that are necessary to deliver the services you request.
What it means: processing is required to perform the contract between you and Rabidi N.V. (the Terms and Conditions of quickwin-bet.ca) or to take steps at your request before entering into such a contract.

Legitimate interests

When used: to prevent fraud and abuse, maintain IT and game security, conduct non-intrusive analytics, improve our products, personalize user experience in a limited way, enforce our terms, and defend against legal claims.
Balancing test: we always consider whether our legitimate interests are overridden by your rights and reasonable expectations. Where law requires, we implement additional safeguards or seek your consent instead.

Compliance with legal obligations

When used: to comply with Curaçao regulatory requirements, AML/CTF rules, responsible gambling obligations, accounting and tax rules, sanctions and law-enforcement requests, and any applicable data protection obligations (including PIPEDA, GDPR, and Mexican laws where they apply).
Examples: recording transactions for a legally required retention period, performing identity and age verification, monitoring suspicious activity, and responding to valid orders from competent authorities.

Purpose of Processing

We use your personal data strictly for specified and legitimate purposes. In particular, we process your data to:

Provide and manage casino services: creating and maintaining your account, verifying your identity and age, enabling deposits and withdrawals, operating games, calculating and paying winnings, applying bonuses, and managing loyalty programs.
Operate, secure, and improve our websites: ensuring proper technical functioning of quickwin-bet.ca and related review resources such as Quick Win, troubleshooting, preventing unauthorized access, monitoring system performance, and enhancing usability and user experience.
Ensure regulatory compliance and responsible gambling: meeting our obligations under Curaçao licensing conditions and other applicable regulations, including AML/KYC checks, monitoring for problematic gambling behaviour, offering self-exclusion or limits, and maintaining appropriate records.
Customer support and communication: responding to your requests, complaints, and feedback; informing you about changes to our services, policies, and terms; and sending transactional messages (such as security alerts, account notices, and payment confirmations).
Analytics and business intelligence: aggregating and analysing data to understand game performance, detect technical issues, optimize marketing, and develop new features, while using de-identified or pseudonymized data where possible.
Marketing and promotions: subject to your preferences and applicable law, sending you promotional emails, SMS messages, and in-site notifications; displaying targeted or contextual advertising; measuring campaign effectiveness; and organizing contests or special offers.
Fraud prevention, security, and dispute resolution: detecting and investigating suspicious behaviour, preventing money laundering, chargebacks, collusion, bonus abuse or other misconduct, and managing legal disputes, regulatory investigations, and complaint procedures (including those involving Antillephone N.V. or third-party platforms like AskGamblers).

Disclosure & Sharing

We do not sell your personal information. We share it only as necessary for the purposes described in this Policy, in accordance with PIPEDA and other applicable laws, and with appropriate safeguards:

Group and associated entities: with Rabidi N.V. and, where relevant, affiliated entities (such as Adonio N.V. in certain licensing contexts) for internal administration, compliance, and unified service provision.
Payment and financial service providers: banks, card schemes, e-wallet providers, and payment processors that handle deposits, withdrawals, fraud checks, and chargeback management. These partners act as independent controllers or processors depending on the context.
Identity verification and compliance partners: KYC/AML service providers, sanctions screening tools, address verification services, and other due-diligence partners that help us meet legal obligations and prevent fraud.
IT, hosting, and security providers: cloud infrastructure providers, content delivery networks, security monitoring services, and other technical vendors that host our platforms, store data, and maintain security.
Analytics and marketing partners: analytics platforms, advertising networks, affiliates, and customer communication tools that support website analytics, campaign management, and marketing, subject to your consent where required. This may include attribution and affiliate partners for Quick Win.
Regulators and dispute resolution bodies: gambling regulators (including Antillephone N.V.), auditors, and alternative dispute resolution services. If you contact [email protected] or [email protected], we may share case-relevant information with them and receive information from them to handle your complaint.
Professional advisors: lawyers, auditors, accountants, and consultants who need access to data to provide their services and are bound by confidentiality obligations.
Corporate transactions: in connection with a merger, acquisition, sale of assets, restructuring, or similar transaction involving our business, your data may be transferred as part of the transaction, subject to appropriate safeguards and, where required, notifications.
Legal and enforcement requests: where we are legally required or permitted to do so, we may disclose information to courts, law-enforcement agencies, or other competent authorities to comply with legal obligations or to protect our rights, players, and the public.

International Transfers

Because Rabidi N.V. is established in Curaçao and uses service providers located in various countries, your personal information may be transferred to, stored in, or accessed from jurisdictions outside of your province or country of residence, including:

Curaçao: where Rabidi N.V. is incorporated and where core operational systems are located.
European Economic Area (EEA), United Kingdom, and other European countries: where certain technical, compliance, or marketing partners may be based.
United States and other third countries: where some hosting, analytics, and cloud service providers process data.
Canada and other regions: where users access the services and where some support or regional partners may operate.

These countries may have data-protection laws that differ from those in Canada, the EU/UK, or Mexico. Where required by law, we implement appropriate safeguards to protect your personal data during such transfers, including:

contractual protections with recipients, such as EU Standard Contractual Clauses or other data-transfer mechanisms approved by relevant authorities;
technical and organizational measures (encryption, access controls, logging, and minimization of data shared);
due-diligence and ongoing monitoring of our service providers' security and privacy practices.

By using quickwin-bet.ca or related review resources such as Quick Win, you understand that your information may be processed in these jurisdictions. Where your consent is required for specific cross-border transfers, we will request it separately.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, to comply with legal, regulatory, and accounting obligations, and to resolve disputes. Retention periods may vary by category, but typically include:

Player account and identification data: kept for the duration of your active account and generally for up to 5 years after account closure, unless a longer period is required by AML/CTF or gambling regulations, or needed in connection with legal claims.
KYC/AML and verification records: stored for the period required under applicable AML/CTF rules and regulatory guidance (often between 5 and 7 years from the end of the business relationship or from the date of the relevant transaction, depending on the jurisdiction).
Transactional and financial records: kept for at least 5 years (and up to any longer period required by tax or accounting laws) to support audits, regulatory reporting, and dispute resolution.
Technical logs and security data: retained generally between 6 months and 2 years, depending on the type of log and security significance, in order to maintain system integrity and investigate incidents.
Marketing data and preferences: kept for as long as you remain subscribed to marketing communications and for a limited period (usually up to 2 years) after your last interaction with us, unless you withdraw consent earlier.
Complaints and dispute files: retained for the duration of the complaint or proceedings and typically for at least 5 years afterward, or longer where legally required or necessary to establish, exercise, or defend legal claims.

When data is no longer required, we will securely delete, anonymize, or aggregate it so that it can no longer be linked to an identifiable individual. If you request deletion, we may still retain certain information where we are legally obliged to do so or where we have compelling legitimate grounds under applicable law.

Your Rights

Your privacy rights depend on where you reside and which data-protection laws apply to you. We strive to handle all requests consistently and transparently, in line with PIPEDA, the EU/UK GDPR, and Mexican privacy law requirements.

Core rights (applicable to most users)

Access: you can request confirmation that we process your personal data and obtain a copy of the data we hold about you, along with information about how we use it.
Correction (Rectification): you may request that inaccurate or incomplete personal data be corrected or updated, for example if your contact details change.
Deletion (Erasure/Cancellation): you can ask us to delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where deletion is required by law. Certain information may be retained where we have a legal obligation or overriding legitimate interest.
Restriction of processing: in specific situations, you may request that we limit our use of your data (for example, while we verify its accuracy or assess an objection).
Objection: you may object to processing based on our legitimate interests, including profiling based on those interests. You always have the right to object to direct marketing, and we will stop using your data for that purpose.
Data portability: where technically feasible and provided by law (mainly under GDPR), you may request to receive certain personal data in a structured, commonly used, machine-readable format and to have it transmitted to another organization.
Withdrawal of consent: where processing is based on your consent, you may withdraw it at any time via your account settings or by contacting us. This will not affect the lawfulness of processing before withdrawal.

Canada (PIPEDA and substantially similar laws)

You have the right to be informed about our policies and practices and to challenge our compliance with PIPEDA.
You may request access and correction of personal information we hold about you, subject to limited exceptions (for example, where disclosure would reveal information about another individual).
You can request information about our use of third parties and cross-border transfers, and about how our policies apply to quickwin-bet.ca and related resources like Quick Win.

European Union / EEA and United Kingdom (GDPR/UK GDPR)

You enjoy the full set of GDPR rights, including the rights of access, rectification, erasure, restriction, portability, and objection, and protections against decisions based solely on automated processing that produce legal or similarly significant effects.
You have the right to lodge a complaint with an EEA or UK supervisory authority if you believe our processing of your personal data infringes data-protection law.

Mexico (LFPDPPP and related regulations)

Under Mexican law, you have ARCO rights: Access, Rectification, Cancellation, and Opposition to the processing of your personal data.
You may also revoke previously granted consent where processing is based on consent and no other legal basis applies.

How to exercise your rights

Submission: send your request to our DPO/privacy contact at [email protected], clearly indicating the right you wish to exercise and providing sufficient information to verify your identity (and, where relevant, your account).
Response timeframe: we aim to respond within 30 days of receiving a complete request, as required by PIPEDA, GDPR, and comparable laws. If we need more time due to the complexity or number of requests, we will inform you of the extension and reasons.
Cost: we generally handle rights requests free of charge. We may charge a reasonable fee or refuse to act on manifestly unfounded or excessive requests, in line with applicable laws.
Verification: to protect your data, we may request additional information to verify your identity before fulfilling a request.

Cookies & Tracking Technologies

We use cookies and similar technologies on quickwin-bet.ca and, where applicable, on Quick Win to ensure the proper functioning of our websites, enhance user experience, analyze performance, and support marketing activities.

Types of cookies

Strictly necessary (functional) cookies: required for the website to function correctly, to maintain your session, enable security features, and remember your basic preferences (such as language). These cookies cannot be disabled through our cookie banner.
Preference cookies: remember your choices (for example, language, region, or interface settings) to provide a more personalized experience.
Analytics and performance cookies: collect aggregated information about how users interact with our sites (pages visited, time spent, errors encountered) to help us improve performance and usability.
Advertising and marketing cookies: used to deliver relevant advertisements, measure campaign effectiveness, and limit the number of times you see the same ad. These may be set by us or by third-party advertising networks and affiliates.
Third-party tracking technologies: pixels, tags, and SDKs integrated through partners (such as analytics tools, affiliate platforms, or advertising networks) that may track your activity across different sites and devices, subject to applicable law.

Managing cookies

You can manage your cookie preferences via our cookie banner or consent management tool, where we provide options to accept or reject non-essential cookies (such as analytics and advertising cookies).
You may also configure your browser settings to block or delete cookies, or to notify you before a cookie is set. Please note that disabling certain cookies may affect website functionality and your ability to use some features.
Where required by law (for example, in the EU/EEA or in certain Canadian provinces), we will not set non-essential cookies unless and until you have actively consented.

Data Security

We implement a comprehensive set of technical and organizational measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Encryption in transit and at rest: data transmitted between your device and our servers is protected using modern transport-layer security (e.g., TLS 1.2 or higher). Where feasible, sensitive data is encrypted at rest using strong cryptographic standards.
Secure infrastructure: we host our systems with reputable providers that apply robust physical and logical security controls, including network segmentation, firewalls, intrusion detection and prevention systems, and redundancy.
Access controls: personal data is accessible only to authorized personnel who require it for their duties, following the principle of least privilege. Access is controlled through role-based permissions, strong authentication methods, and logging of access events.
Multi-factor authentication (MFA): administrative and high-risk accounts are protected using MFA where feasible to reduce the risk of unauthorized access.
Secure development and testing: systems are developed and maintained following secure-coding practices, with periodic testing (including vulnerability scanning and, where appropriate, penetration testing) to identify and remediate security weaknesses.
Vendor and partner oversight: we assess the security posture of key service providers and require them to implement adequate security measures through contractual commitments and, where appropriate, audits or other assurance mechanisms.
Training and awareness: employees with access to personal data receive regular training on data protection, information security, and incident reporting obligations.
Incident response: we maintain incident-response procedures to detect, assess, and respond to actual or suspected data breaches. Where required by law, we will notify affected individuals and relevant authorities without undue delay.

Our security controls are designed to be consistent with recognized industry practices and frameworks (such as ISO 27001 and SOC 2), although this does not necessarily mean that we hold formal certifications.

Complaints & Contacts

If you have questions, concerns, or complaints about how we handle your personal information in connection with quickwin-bet.ca or Quick Win, you can contact us using the following channels:

Data Protection Officer / Privacy contact:
Email: [email protected]
Postal address: Data Protection Officer, Rabidi N.V., Scharlooweg 39, Willemstad, Curaçao
Gambling licence complaints (Antillephone N.V.):
Email: [email protected]
(for player disputes related to the Curaçao licence 8048/JAZ2020-001)
Independent third-party complaints platform (AskGamblers):
Email: [email protected]

Internal complaint procedure

Submit your complaint: contact us at [email protected] with a clear description of your concern, relevant dates, and any supporting documents (for example, screenshots or correspondence).
Acknowledgement: we will acknowledge receipt of your complaint within 5 business days, where possible, and may ask for additional information if needed.
Investigation: we will investigate your complaint, involving the appropriate departments (e.g., security, customer support, legal) while respecting confidentiality.
Response: we aim to provide a substantive reply within 30 days of receiving all necessary information. If we cannot respond within this period, we will inform you of the delay and explain the reasons.
Escalation: if you are dissatisfied with our response, you may request further review or escalate the matter to the relevant supervisory authority as described below.

Supervisory authorities

Canada: you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC) or with your provincial privacy commissioner where applicable. Contact details are available on the OPC website.
European Union / EEA and United Kingdom: if GDPR/UK GDPR applies to you, you may lodge a complaint with your local Data Protection Authority (DPA) in the country of your habitual residence, place of work, or alleged infringement.
Mexico: if Mexican data protection law applies to you, you may contact the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI), the Mexican data protection authority, in connection with your ARCO rights or other concerns.

We encourage you to contact us first so we can attempt to resolve your concerns directly, but you always retain the right to approach a regulator.

Updates

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. When we make material changes, we will take appropriate steps to inform you in advance.

Notification methods: we may notify you via email, in-account messages, prominent notices or banners on quickwin-bet.ca, and (where applicable) on Quick Win. We will also update the "Last updated" date at the end of this Policy.
Advance notice: for significant changes that materially affect your rights or how we process your data, we will provide, where reasonably possible, at least 30 days' notice before the changes take effect.
Your options: if you do not agree with the updated Policy, you may choose to close your account and stop using our services. Continued use of quickwin-bet.ca after the effective date of the revised Policy will constitute your acceptance of the changes, to the extent permitted by applicable law.
Changelog: upon request, we can provide a summary of material changes made to this Privacy Policy over time, including changes to data-processing purposes, sharing practices, or user rights information.

Last updated: January 2026